1. INTRODUCTION
Frasier Collective is committed to protecting the privacy and personal information of our clients in compliance with the Protection of Personal Information Act (POPIA), Act 4 of 2013.
2. PURPOSE OF THE POLICY
This policy outlines how Frasier Collective collects, processes, stores, and protects personal information while ensuring transparency and compliance with POPIA.
3. SCOPE AND APPLICATION
This policy applies to all personal information processed by Frasier Collective, including that of clients, service providers, and employees.
4. DEFINITIONS
- Personal Information: Any information that identifies an individual.
- Processing: Collection, use, storage, or dissemination of personal information.
- Data Subject: Any individual whose personal information is processed.
5. PRINCIPLES OF DATA PROTECTION
Frasier Collective adheres to the eight conditions for lawful processing as set out by POPIA:
- Accountability
- Processing Limitation
- Purpose Specification
- Further Processing Limitation
- Information Quality
- Openness
- Security Safeguards
- Data Subject Participation
6. CLIENT RIGHTS
6.1 Right to Access
Clients may request details of the personal information we hold about them.
6.2 Right to Correction
Clients can request correction of inaccurate or outdated information.
6.3 Right to Erasure
Clients may request deletion of personal information under specific circumstances.
6.4 Right to Object
Clients have the right to object to certain types of processing.
6.5 Right to Complain
Clients can lodge complaints with the Information Regulator regarding processing practices.
7. COMPANY RESPONSIBILITIES
7.1 Data Collection
Personal information is collected transparently, and only the data required for business purposes is requested.
7.2 Data Processing
Data is processed solely for legitimate purposes.
7.3 Data Sharing
We do not share personal information with third parties without consent, except when legally required.
7.4 Data Retention
Personal information is retained only for as long as necessary.
8. SECURITY MEASURES
8.1 Physical Safeguards
- Access-controlled facilities.
- Secure storage of physical records.
8.2 Digital Safeguards
- Encrypted storage and data transmission.
- Regular software updates and security patches.
- Password-protected systems and multi-factor authentication.
8.3 Incident Response
In case of a data breach, Frasier Collective will notify affected parties and take immediate corrective actions.
9. USE OF THIRD-PARTY SERVICE PROVIDERS
We ensure all third-party service providers adhere to POPIA standards through contractual obligations.
10. CONSENT MANAGEMENT
Consent is obtained before collecting or processing personal information, and records of consent are maintained.
11. INFORMATION OFFICER
Our designated Information Officer ensures compliance with POPIA. Contact details are provided in Section 14.
12. DATA BREACH PROTOCOL
In the event of a breach:
- The Information Officer will investigate and document the breach.
- Affected parties will be notified promptly.
- Remedial measures will be implemented.
13. AMENDMENTS TO THE POLICY
This policy is reviewed periodically to reflect changes in legislation or operations.
14. CONTACT INFORMATION
For inquiries or concerns regarding this policy, please contact:
- Information Officer:
- Email: info@frasiercollective.co.za
- Phone:
FRASIER COLLECTIVE POPIA DECLARATION
At Frasier Collective, your privacy is our priority. We are committed to protecting your personal information as required by the Protection of Personal Information Act (POPIA).
We collect, process, and store your information only with your consent and for legitimate business purposes. All personal information is safeguarded using industry-standard security measures, and we do not share your data without explicit consent unless legally required.
Your rights under POPIA include access to your data, correction of inaccuracies, and withdrawal of consent. For concerns or inquiries, please contact us at
hello@frasier.co.za
By interacting with our services, you agree to the terms outlined in our POPIA Policy.